Karen Zhen serves as Practice Director at Coastal Fertility Medical Center, playing a key role in managing clinic operations and enhancing the patient experience through compassionate and efficient care.
A graduate of the University of California, Davis, Karen holds a Bachelor’s Degree in Business/Managerial Economics and achieved Dean’s Honors. Before joining Coastal, her tenure at Reproductive Sciences Management Company (RSMC) included leadership roles in accounting, case management and medi-pay operations, equipping her with valuable insights into the administrative intricacies of fertility care. Fluent in English, Mandarin, and Cantonese, Karen excels in fostering clear communication and trust with a diverse patient community.
She is committed to operational excellence and compassionate support, helping Coastal Fertility guide families on their journey to parenthood and in growing their families.
At Coastal Fertility Medical Center, we welcome and support individuals of all sexual orientations and gender identities in their journey to parenthood. Our fertility specialists receive ongoing LGBTQ+ training to ensure an inclusive, compassionate, and understanding environment. From the first consultation to the final IVF cycle, we take positive steps to provide an experience where every patient feels respected, supported, and valued.
We believe in complete financial transparency. While some clinics offer lower initial prices only to add unexpected treatment costs later, we ensure our patients know every potential expense before beginning their treatment. There are no hidden fees or surprise charges—every cost is clearly outlined from the start, allowing you to plan your fertility journey.
The fertility care industry is often fragmented, forcing patients to navigate multiple providers for different stages of their treatment. At Coastal Fertility, we simplify the steps to fertility by offering a complete, all-inclusive model. Our integrated services help patients manage infertility’s physical, emotional, and financial aspects, ensuring a supportive experience from start to finish.
Our globally recognized team of fertility specialists is dedicated to improving IVF technologies for better patient outcomes. At Coastal Fertility, you won’t just rely on one doctor—you’ll benefit from the combined knowledge of multiple experts. Our team holds case review meetings every week, ensuring that each patient benefits from collective insights and a multidisciplinary approach.
Many patients come to us after being turned away by other clinics. We specialize in difficult infertility cases, helping those who may have been considered “hopeless” elsewhere. We consistently achieve IVF cycle success rates well above the industry average through advanced fertility care, internal collaboration, and cutting-edge techniques.
Every patient’s journey is unique, and so is our approach. Unlike facilities with a one-size-fits-all approach, our fertility specialists use more than 40 customized protocols to improve success rates. This personalized strategy extends to our state-of-the-art fertility laboratory, where our on-site lab director and expert team carefully nurture each embryo and egg. By tailoring every step of the IVF process, we help patients take positive steps toward parenthood.
Following the Preimplantation Genetic Screening process, which helps ensure there are normal chromosome numbers and detects possible genetic disorders, the most healthy embryo(s) are selected to be implanted into your or your chosen surrogate’s womb. 2 weeks after the transfer of the embryo, your physician will conduct a final blood test to determine the level of hCG (human chorionic gonadotropin) in your body. Increased hCG levels usually indicate a positive pregnancy test.
For fertilization to take place, the collected egg and sperm are combined in a petri dish and cultured in an embryo incubator. This dish is closely watched to check whether any of the eggs have been fertilized. Once the egg is fertilized, it is referred to as an embryo or a blastocyst on the 5th day of development. Our in-house embryologist carefully nurtures every embryo to the right time, even if it means working outside the standard business operating hours. For instance: If an oocyte is not mature, our laboratory will wait for it to mature and then ICSI it at the right time.
The egg retrieval is a slightly invasive medical procedure that takes about 20 to 30 minutes. You will be given an anesthetic to make you sleep for the duration of the procedure. Using ultrasound technology, your doctor will harvest your eggs transvaginally with a small, hollow needle connected to an ultrasound probe. Once your eggs are collected, your partner’s semen or donor sperm you have pre-selected is used for fertilization. The sperm are washed and prepared, and the top-quality sperm extracted is used to fertilize the eggs.
Your doctor will create a customized medication schedule that contains information about the fertility medications and hormone injections you have to take. Medication and injections are taken to encourage your ovaries to mature a large number of eggs for fertilization. Since women don’t respond to fertility drugs and hormones the same way, personalized protocols are crucial to the IVF cycle success. At Coastal Fertility, we will monitor you closely, letting you understand the changes occurring in your body and keeping track of how your egg follicles are growing.
The infertility industry is currently segmented, with each service or treatment being handled by a different provider. Our all-inclusive model simplifies an otherwise complex and difficult process. We are here to revolutionize the infertility industry by offering a one-stop-service model to assist our patients through infertility challenges while reducing physical, emotional, and financial risks.
Coastal Fertility Medical Center offers one of the most advanced fertility treatments and is completely transparent regarding the costs of procedures and any other expenses that you may have to pay before commencing your treatment. This differentiates us from some fertility clinics that reduce prices before the signing of the contract but charge you extra later on. We make sure our patients are well aware of any possible extra pricing that may occur over the course of their treatment.
Our fertility clinic focuses on helping you build your family regardless of your sexual orientation or the gender you choose to identify with. We are even taking further steps to make LGTB people feel more welcome at our fertility clinic. Each of our patient-facing staff goes through LGTB training to let family-building clinicians provide necessary support and make you feel highly welcome.
Our globally respected team of specialists are helping improve IVF technologies to enter into a generation of better outcomes for infertility. Although you’ll have a doctor guiding you, you are also going to benefit from the experience and insights of other doctors during case review collaboration meetings, which take place every week. So, you won’t just rely on the expertise of a specialist but benefit from the knowledge of many reputed fertility experts.
We know that every situation is different and that everyone requires different treatments. Unlike facilities that take “a one-size-fits-all” approach for all cases, our fertility specialists use more than 40 customized protocols to raise the chances of success. The customized approach even extends to our fertility laboratory. Our on-site lab director and his highly-experienced team nurture every embryo and egg to increase the odds of success of each cycle.
Our team specializes in difficult cases and help patients who may have been considered “hopeless” at other fertility clinics. Thanks to our personalized solutions, expertise, and internal collaboration, weare able to maximize pregnancy success rates that are well above the industry average, even in difficult infertility cases.
Your Reproductive Endocrinologist will take all factors into consideration and create a comprehensive plan of care, otherwise known as the treatment plan. This plan will include treatment recommendations from the physician and enable your financial coordinator to make a precise quotation once you meet.
On-site consultations typicallyinclude a standard fertility evaluation, consisting of a physical examination, complementary follicular ultrasound, and testing to enable your doctor to know your present fertility status and draw up a treatment plan.
This consultation includes a detailed medical evaluation with a doctor. You and your physician will review your health records and have enough time to talk about your goals and get answers to your questions. We recommend that you jot down all your questions before the visit to allow you to make the best use of the time spent with your doctor.
Upon your arrival, you will check in with a Patient Care Coordinator. We will obtain your insurance information for benefits verification, a copy of your identification and take a picture for your electronic medical chart
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